Website Guide

Website Guide

NEW TO OUR WEBSITE?

No Problem! Read our Visual Tutorial

Having trouble navigating the website? Wanting to know the shortcuts?

We have put together a visual guide to help your buying journey with us.
The visuals are GIFS – played in loops – giving you the opportunity to get familiar.

1. MAIN PAGE & CATEGORIES

Our whole website is responsive – meaning adapting to the screen you are on.

The animation below shows how to navigate the website with the device you are using. Come back onto this page if you change device.

Desktop & Laptop View
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Tablets & iPads View
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Mobile & iPhones View
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2. FINDING PRODUCTS WITH SEARCH & FILTERS

After many different requests, we have come up with 2 main ways to search for your products.
You can use SKUs (product codes), Brand names, Titles or Keywords throughout the whole website.

Using the Search Bar with Sku, Name or Keywords

The search bar is usually quick to retrieve your product(s).
Enter the information and let it display your search or click enter straight away and it will drive you to the result page.

Website Guide
Using the Filter Boxes in Category Pages

The Filter boxes either shows on the left hand side of the product pages OR at the bottom of the page in the mobile version.
You can use this pre-made filtering method if you wish to find the new lines as well.

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3. USING THE ORDER FORM

The Order Form is designed for the person who want to order quick and/or knows the items to find. Everyone can use this page.
It is also very good to browse through if you want a rough idea of what we sell.

Order Form is a lightweight page that loads all items and is easy to add to basket
Website Guide
Use the Search bar in Order Form with the SKU, the Name or by Keywords
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4. GETTING FAMILIAR WITH BASKET

The Basket feature is straightforward: adjust quantities, delete items on the go and update your address at the bottom.
When you are ready, just click on “Proceed to Checkout”, your final ordering stage.

Adjust the quantity in your basket, delete & update. You can enter your address at the bottom
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5. YOUR ACCOUNT

The Account Page is protected and only visible by you.
You can edit, create and delete addresses, as well as udpating your information.
Find your previous orders in the “Orders” Tab and use the re-order button if you want a fast re-ordering process.

View, Download PDF or Re-Order in one click from your account
Website Guide

6. OPENING AN ACCOUNT OR A TRADE ACCOUNT

Our Website is open to Everyone!
You can create an account on the go and start placing your orders  with Paypal.
But if you wish to open a trade account with us, please follow the orange link below and fill in the request form.
We deal with Trade Account request individually, so please allow 3-5 working days.

7. CONTACT US WITH LIVE CHAT

We wish your journey as smooth as possible using our website. Which is why we put the Live Chat ready to use between 9am to 4pm Monday – Friday.
With an instant response, you will get on quicker with your order.

Live Chat is the easiest and fastest way to get answers
Website Guide

WE HOPE YOU ENJOYED THIS TUTORIAL

If you have any questions, please contact us!
You know how now 😉